Workforce Initiatives Navigator

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Godman Guild Association is a non-profit organization founded in 1898 with a focus on social and economic mobility – one person, one family at a time. Godman Guild’s programs are for all ages and are built to provide a continuum of success and support, making it possible for participants to achieve their academic and career goals. for more information about the Godman Guild, please see our website at www.Godmanguild.org.

The Godman Guild is currently seeking a dynamic, compassionate community minded Workforce Initiatives Navigator to assist us in servicing our participants in our WEP program to empower themselves and their families. The primary role is directly assisting able-bodied adults without dependents in Franklin County to regain eligibility for SNAP Benefits. This position is also responsible for providing crisis intervention, goal setting, linkages to community resources, support, barrier removal and other tasks as assigned.

Essential duties are, but not limited to:

ESSENTIAL JOB FUNCTIONS

Provides crisis intervention services to participants by making appropriate linkages to community resources to address the crisis.

Communicates accurate and helpful information to clients about program requirements.

Assists clients with resume development.

Assists clients with clarification of careers and subcategories.

Provides assistance with obtaining a birth certificate, State ID, social security card and/ or any other required documentation

Provides specialized information and support for re-entry citizens and ESOL participants.

Create and maintain list of community resources and appropriately linking clients to resources.

Provides direct service to support participants with work readiness activities.

Coordinating and facilitating modules on barriers, behavior change, transitioning to employment &/or higher education as needed.

Assists with program coordination and development.

Maintains high ethical standards regarding client information and privacy.

Coordinates, plans and provides administrative support for participant orientations and the monthly resource fairs.

Acts as an engaged and collaborative member of the Work Support Initiatives/ Client Success teams.

REQUIRED QUALIFICATIONS, COMPETENCIES AND SPECIAL DEMANDS

Bachelor’s degree OR equivalent experience in nonprofit and social services programs

At least 2 years of social services program experience, nonprofit experience preferred.

Use effective listening skills to maintain self-esteem and to respond with empathy to the feelings and needs of others, including the use of active listen skills (summarizing, reflecting, not interrupting, etc.) to demonstrate understanding and sensitivity.

A demonstrated commitment to high professional ethical standards.

Excellent computer skills and proficient in Microsoft products and web-based software, as well as internet navigation skills.

Excellent communication skills, both verbal and written.

reliable access to internet and phone for hybrid WFH environment as needed

Ability to work cooperatively in a team environment.

Willingness to work flexible hours including early mornings, late evenings and weekends as needed and requested.

Must be able to remain in a stationary position for extended periods of time.

Position occasionally requires lifting and moving up to 50lbs.

Job Type: Full-time

Pay: From $21.63 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Day shift
Monday to Friday

Ability to commute/relocate:

Columbus, OH 43205: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Case management: 2 years (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location: In person

The Workforce Initiatives Internal Program Manager is a full-time program management position that assists the Client Success Director with the administrative program management of the Work Experience Program (WEP) for the organization. In the absence of the Client Success Director, this position will provide direction and support to the WEP team to ensure continuity. The Workforce Initiatives Internal Program Manager is responsible for reporting and recordkeeping and tracks all clients from the time they enter WEP until they exit the program.

ESSENTIAL JOB FUNCTIONS include but are not limited to

Acts as the primary liaison between the FCDJFS work force development staff, Godman Guild, and clients.

Attends all WEP clinics and events and assists with the coordination of the day-to-day operations of these events.

Manages all reporting, recordkeeping, and tracking of clients from the time they enter WEP until they exit the program.

Manages digital and physical file folders for all clients to maintain records of participation.

Communicates with FCDJFS caseworkers and the FCDJFS Hearings and Sanction Department to verify client compliance with WEP.

Tracks client certification, enrollment and completion in vocational education.

Creates, prepares and maintains programmatic flyers, forms, spreadsheets, weekly paperwork for the team, such as client agreements, 585 schedules, vouchers, and updated resources (such as upcoming job fairs or employment events), etc.

Creates and distributes the monthly newsletter with important information and reminders.

Coordinates with the CS Director and External Program Manager to develop the vocational education component of the Work Experience Program.

Assists with program coordination and development.

Maintains high ethical standards regarding client information and privacy.

Coordinates, plans and provided administrative support for the monthly resource fair.

Performs other tasks as requested and assigned by the WEP Program Managers and the CS Director.

Attends work regularly and on time, as attendance and punctuality are essential functions for this position.

OTHER DUTIES AND RESPONSIBILITIES

Acts as an engaged member of the WEP team.

Researches new initiatives and best practices in the industry.

Participates in committees, work groups, task forces and coalitions as assigned by the Executive Director.

Assists the CS Director as requested.

REQUIRED QUALIFICATIONS AND COMPETENCIES

Bachelor’s degree OR equivalent experience in nonprofit.

At least 2 years of program management experience, nonprofit experience preferred.

At least 3 years of experience in nonprofit and social services.

A demonstrated commitment to high professional ethical standards.

Excellent computer skills and proficient in Microsoft products and web-based software.

Excellent communication skills, both verbal and written.

Excellent interpersonal skills, and high comfort level working in diverse environments, inclusive of business and government.

Strong attention to detail and organization skills.

Ability to work cooperatively in a team environment and take a leadership role when required.

Ability to delegate responsibilities effectively.

Must have a valid Ohio driver’s license, state-required minimum insurance, reliable transportation and ability to travel to work sites within and outside of Ohio.

Willingness to work flexible hours including early mornings, late evenings and weekends as needed and requested.

Ability and willingness to travel as needed.

Must be able to remain in a stationary position for extended periods of time.

Position occasionally requires lifting and moving up to 50lbs.

Job Types: Full-time, Permanent

Pay: $55,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience level:

2 years

Schedule:

Day shift
Monday to Friday

Ability to commute/relocate:

Columbus, OH 43205: Reliably commute or planning to relocate before starting work (Required)

Experience:

nonprofit: 3 years (Preferred)
Case management: 2 years (Preferred)

Work Location: In person