Certifications
Godman Guild offers National Retail Federation (NRF) Foundation RISE Up training and certification courses for clients and employees of our community and employer partners. The program provides foundational employability skills to help people land jobs and get promoted in retail and beyond. Curriculum and exams are industry-recognized and were developed in collaboration national retailers.
Customer Service & Sales Certified Specialist
- Earn a Customer Service and Sales Certified Specialist certification. Master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs, and closing sales. Best practices for building resumes and navigating job searches are also covered.
- Complete the training and exam virtually at your own pace from work or home.
- Employer or community partner referral required.
Business & Retail: Operations & Profit Certified Specialist
- Earn a Business of Retail: Operations and Profit Certified Specialist certification. Gain an understanding of merchandising, marketing, store operations, loss prevention and workplace safety. Master math concepts, including determining pricing strategies and calculating profit and discounts. Best practices for planning and advancing one’s career is also covered.
- Complete the training and exam virtually at your own pace from work or home.
- Employer or community partner referral required.